Privacy Policy

The Lakes Flying Company Limited (‘we/us/our’) needs to tell you about the types of data we process about you, what we do with your data, and why we do it. The purpose of this Notice is to provide you with helpful information. If you have any questions, or if you want any further detail, you can contact us using the contact page.

Cookies

A Cookie is a small file downloaded on to your computer or device when you access certain websites.  Generally cookies identify you through your IP address and do not collect information about your identity. For more information about cookies, please visit:

www.allaboutcookies.org or www.youronlinechoices.org

Cookies allow us to distinguish you from other users of our website, help us to provide you with a good experience when you browse our website and also allow us to improve our website.

We use cookies for the purposes of:-

  • understanding what brought you to our website and what pages you visited;
  • remembering you when you return to our website, and
  • providing you with safe restricted access areas.

This website uses the following cookies:

Item: Cookies: Purpose: More information:
PHPSESSID PHPSESSID This site uses PHP session cookies to help you to navigate this site. These cookies expire once you shut the browser window or end the browser session.  
Google Analytics _utma
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Collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come from to the site and the pages they visited. Google Analytics Privacy Policy. You can choose to opt out of Google Analytics.

Controlling cookies within your browser

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

You can control the use of cookies within your browser settings:

How long do we keep your data?

We keep personal data in accordance with our internal retention procedures, which are determined in compliance with our regulatory obligations and good practice.  These retention periods depend on the nature of the information, and are subject to change.

If you have any questions, or any concerns about for how long we keep your information, please contact us using the details below.

Direct Marketing

We may use your contact details to send you marketing materials, provided we are permitted to do so by law. You always have the right to unsubscribe from any marketing.

Gift Aid

If you give us permission to claim Gift Aid on your donation, we will use the personal data which you provide to process a claim. To do this, we must share your data with HM Revenue & Customs to comply with a legal obligation. We keep this information for 6 years, after which the details will be deleted.

What are your rights?

You have the right to lodge a complaint with the Information Commissioner in respect of our processing of your personal data.

Information can be found at www.ico.org.uk.

You have rights under data protection laws to request from us access to, rectification of, or erasure of your personal data.  You also have the right to request the restriction of any processing or to object to our processing of your personal data.  Finally, you have the right to data portability.  Please use the contact details below to exercise your rights.  You can find more information about your rights at www.ico.org.uk.  If you wish to exercise your right to obtain the personal data we hold about you, please contact us in writing stating what data you require.  It will be helpful if you would include the words ‘Data Protection Act’ or ‘Subject Access Request’ in the heading of your written request.

How can you contact us?

You can get in touch concerning any Data Protection queries, by e-mailing us at info@waterbird.org.uk

You can also write to Ian Gee, The Lakes Flying Company Limited, 5 Thurnham Street, Aalborg Square, Lancaster, LA1 1XU.

Windermere: birthplace of British naval and civil marine aeroplanes